Repairs

Where can I have my watch repaired?

We recommend our customers contact their Seiko Authorized Service Centers or Seiko appointed dealers for watch repairs. A watch is a very sophisticated piece of precision equipment, so highly trained and skilled technicians using special tools developed by Seiko are required for its repair. Please contact the nearest Seiko Service Center shown on the Seiko world map.

Where can I have my watch strap adjusted?

We recommend our customers to contact a Seiko appointed dealer to have their watch straps adjusted. If you can not be present when the adjustment is made, please be sure to tell them your exact wrist circumference when you request the adjustment.

Where can I have my watch battery replaced?

To avoid damage caused by battery leakage, it is important to replace the battery as soon as possible. We recommend that you contact an authorized Seiko dealer and request that they use only genuine Seiko batteries.

Where can I obtain watch parts?

We do not normally supply spare parts directly to individuals anywhere in the world. We recommend that you contact a Seiko Authorized Service Center or a Seiko appointed dealer to have the watch part(s) replaced. Please contact the nearest Seiko Service Center shown on the Seiko world map.

Does my watch need to be adjusted accuracy?

Watch accuracy depends on the movement used in the watch. Please refer to the information in your instruction booklet. If the accuracy of your watch is outside the standard range, we recommend you contact a Seiko Authorized Service Center or a Seiko appointed dealer to have the accuracy adjusted. Please contact the nearest Seiko Service Center shown on the Seiko world map.

Other Questions

For any further information, please feel free to contact the Seiko Authorized Service Center.